Fibabanka Anonim Şirketi (“Fibabanka” or “Bank”), with its principal place of business at the address of Esentepe Mahallesi, Büyükdere Caddesi, No:129 Şişli, İstanbul/Türkiye, exerts utmost care and diligence for the processing and protection of personal data in accordance with the the Law on Personal Data Protection no. 6698 (“LPDP”) and its secondary regulations (“PDP Law”).
In order to ensure that https://www.fibabanka.com.tr and all links advanced through these domain names (“our website”) and mobile applications (collectively, “Fibabanka Platforms”) function properly and to provide the visitors of our website (“User(s)” or “you”) with the most relevant services, we, as Fibabanka, place certain cookies on their devices.
With this Fibabanka Anonim Şirketi Cookie Information Form (“Cookie Information Form”), we would like to inform you about the cookies used by our Bank, our purpose to use them, how to control cookies, your personal data processed through this means and your rights as part of our Bank’s information obligation arising from the PDP Law.
You can review our Fibabanka Anonim Şirketi Privacy Notice for Visitors of the Web Site in order to get more information about your personal data processed through cookies.
1. Cookies, Similar Technologies and Methods of Collecting Data
We may collect your personal data electronically by automated methods using cookies and similar technologies.
Cookies are small text files stored on your computer or mobile device when you visit Fibabanka Platforms. As part of this Cookie Information Form, cookies also include other tracking technologies such as web beacons, pixels or tags.
2. Our Purposes for Using Cookies and Legal Reason
As Fibabanka, we may use cookies to enhance your experience on Fibabanka Platforms, ensure the efficient and effective operation of Fibabanka Platforms, ensure the security of systems, and detect any irregular acts. Cookies help us understand user behavior and identify areas for improvement by collecting information about how you interact with our website. In this context, we may also use cookies to remind the Users of their user information and past choices in order to make Fibabanka Platforms functional and to personalize them appropriately for them through the preferences of Users on Fibabanka Platforms. No cookies are used to promote products and services or conduct marketing activities on Fibabanka Platforms.
Depending on the type of relevant cookie being used, the data processing purposes and data processing terms and conditions we rely on when using the relevant cookie in accordance with LPDP may vary.
For cookies other than strictly necessary (essential) cookies that we use, Users' explicit consent is being obtained and the Users are afforded with the opportunity to change their consent at any time. Users can mark their preferences with the "on" or "off" options for all cookies other than strictly necessary (essential) cookies via the cookie management panel. Again, the Users can always revise their preferences via this panel.
Cookies are not used for any purposes other than those specified in this Cookie Information Form and all relevant transactions are carried out in accordance with the PDP Law. Personal data obtained through cookies are processed, stored and secured by our Bank in accordance with the PDP Law.
3. Types of Cookies Used
The cookies used are grouped into different categories according to their duration of use and source.
Cookie types by their duration of use: The cookies are grouped into session cookies and persistent cookies by their duration of use. Session cookies are used to ensure the continuity of the session and these cookies are deleted when the user closes the browser. Persistent cookies are not deleted when the internet browser is closed and they are deleted automatically on a certain date or after lapse of a certain period of time.
First party and third party cookies: Whether the cookie is first party or third party varies depending on the cookie placed by the website or domain. First party cookies are placed directly by the website visited by the user, that is, the internet address shown in the browser's address bar (https://www.fibabanka.com.tr). Third party cookies are placed by a domain different from the domain visited by the user.
Cookie types by their purpose of use: The following cookies are used on Fibabanka Platforms according to their purpose of use:
3.1. Strictly Necessary (Essential) Cookies
These cookies are necessary for the correct operation of the website. The cookie is considered absolutely necessary or essential when it is used only to facilitate the transmission of communication or when the user explicitly requests the use of cookies to get an online service. The cookies in question are used mandatorily to provide an information society service requested by the user. If users block these cookies through their browsers, some parts of your website may not function.
Your personal data collected through strictly necessary cookies are processed in accordance with Article 5, paragraph (2), subparagraph (c) of LPDP which reads “processing of personal data belonging to the parties to a contract is necessary, provided that it is directly related to the establishment or performance of a contract” or subparagraph (f) thereof which reads “processing of data is strictly necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person”.
| Cookie’s Name | Purposes of Use | First Party /Third Party | Retention period | Domestic/ Overseas |
|---|---|---|---|---|
| ikVadeSayisi | This cookie is an essential cookie used to store the maturity count preferred by users for the duration of the session so that the calculation tools can function correctly and without interruption. It is automatically deleted when the user's browser is closed or the session expires. | First Party | 365 days | Domestic |
| ikKrediTutari | This cookie is an essential cookie used to store the loan amount preferred by users for the duration of the session so that the calculation tools can function correctly and without interruption. It is automatically deleted when the user's browser is closed or the session expires. | First Party | 365 days | Domestic |
| ASP.NET_SessionId | This cookie is a session cookie used to identify and manage user sessions on websites developed with ASP.NET technology. This cookie uniquely identifies user sessions, stores user data for the duration of the session, and ensures secure authentication. It is automatically deleted when the user's browser is closed or the session expires. | First Party | Session | Domestic |
| TS088f427e027 | This cookie is essential for the website to function and is retained for the duration of the session. | First Party | Session | Domestic |
| TS01217f3f | This cookie is essential for the website to function and is retained for the duration of the session. | First Party | Session | Domestic |
| TS0169d994 | This cookie is essential for the website to function and is retained for the duration of the session. | First Party | Session | Domestic |
| TS01ff771c | This cookie is essential for the website to function and is retained for the duration of the session. | First Party | Session | Domestic |
| WEBCREDIT | This cookie is an essential cookie used to support the form functionality of the users on the website. It defines the form fields required for the correct processing and recording of the data entered by the users in the form. These cookies are essential cookies for the correct operation of the website and are generally required for the provision of a service actively required by the user. | First Party | Session | Domestic |
| tkVadeSayisi | This cookie is an essential cookie used to store the maturity count preferred by users for the duration of the session so that the calculation tools can function correctly and without interruption. It is automatically deleted when the user's browser is closed or the session expires. | First Party | 365 days | Domestic |
| tkKrediTutari | This cookie is an essential cookie used to store the loan count preferred by users for the duration of the session so that the calculation tools can function correctly and without interruption. It is automatically deleted when the user's browser is closed or the session expires. | First Party | 365 days | Domestic |
| kkVadeSayisi | This cookie is an essential cookie used to store the loan count preferred by users for the duration of the session so that the calculation tools can function correctly and without interruption. It is automatically deleted when the user's browser is closed or the session expires. | First Party | 365 days | Domestic |
| kkKrediTutari | This cookie is an essential cookie used to store the loan count preferred by users for the duration of the session so that the calculation tools can function correctly and without interruption. It is automatically deleted when the user's browser is closed or the session expires. | First Party | 365 days | Domestic |
| KIRAZYENI | This cookie is used to ensure security during the application process and prevents malicious flood application attacks. It is used in the OTP (One-Time Password) verification process to ensure the security of the information sent by users to the application form and to prevent unauthorized access. It is automatically deleted when the user's browser is closed or the session expires. | First Party | Session | Domestic |
3.2. Functionality and Preference Cookies
Fibabanka does not use functionality and preference cookies on Fibabanka Platforms.
3.3. Performance and Analytics Cookies
Performance and analytics cookies are those cookies that enables statistical measurement to be made in order to analyze user behavior and collect information about website usage. These cookies are anonymous cookies that help improve the website and allow statistical measurement in order to analyze user behavior on websites. These cookies are used to improve our website by analyzing your use of the website and its performance. These cookies are not used to target you with online advertisements.
Your personal data collected through performance and analytics cookies are processed based on the legal basis of obtaining your explicit consent specified in Article 5/1 of the LPDP.
| Cookie’s Name | Purposes of Use | First Party /Third Party | Retention period | Domestic/ Overseas |
|---|---|---|---|---|
| BizeUlasinCountly | This cookie is used to track whether or not users have filled out the "Contact Us" form and to analyze this information. It provides the data required to improve the performance and user experience of the website. This cookie, which is in the category of performance and analytics cookies, anonymously tracks and analyzes users' interactions with the website. | First Party | 15 days | Domestic |
| fibaAnahtarCountly | This cookie stores data collected to analyze user behavior and improve website performance. | First Party | 15 days | Domestic |
| KirazHesapCountly | This cookie stores data collected to analyze user behavior and improve website performance. | First Party | 15 days | Domestic |
| countlyKirazBanner | This cookie stores data collected to analyze user behavior and improve website performance. | First Party | 3 days | Domestic |
3.4. Advertising and Marketing Cookies
Fibabanka does not use advertising and marketing cookies on Fibabanka Platforms.
4. Transfer of Your Data Processed Through Cookies
As Fibabanka, we may share data with third parties, primarily our business partners, if necessary for purposes such as management, execution and auditing of processes such as contract execution, supply of goods and services, supply chain management, and operation of digital infrastructures. As for the use of cookies, our Bank only uses first party cookies. These cookies are deployed by us to improve the user experience on our platforms and to analyze user interactions in detail. Please note that third-party advertising cookies are not used and personal data is not transferred abroad under any circumstances.
5. Handling / Disabling Cookies
Your internet browsers usually automatically accept cookies used on the sites you visit.
You can configure your browser to block cookies for all or specific websites, to warn when a cookie is created, to block third-party cookies, or to treat all cookies as session cookies.
In addition, you can delete cookies stored on your device through your browser or view and track the list and values of these cookies.
Information on how to enable, disable or remove cookies is available on the Help screen of your internet browser provider's website. You can learn how to manage your browser's cookie settings via the following links:
Google Chrome: Delete, enable and manage cookies in Chrome
Mozilla Firefox: Block cookies
Internet Explorer: Delete and manage cookies
Safari: Delete cookies in Safari on Mac
Opera: Manage cookies on pages
Please note that if you disable certain cookies, various functions of our website may not work and the quality of your user experience may deteriorate.
6. Your Right to be Informed
Under The Law on Personal Data Protection, Article 11, you can apply to Fibabanka and (i) learn whether your personal data are processed or not; (ii) if processed, to request information regarding such processing; to learn the purpose of processing and whether your personal data were used for intended purposes; (iii) to know the third parties to whom your data are transferred at home or abroad; to request for correction of your personal data if processed incompletely or inaccurately; (iv) to request for erasure or destruction of your personal data pursuant to Article 7 of the LPDP; (v) to request for notification of such correction and erasure requests to third parties to whom your personal data have been transferred pursuant to Article 7 of the LPDP; (vi) to object to the processing, exclusively by automatic means, of your personal data, which leads to an unfavorable consequence for you; and (vii) to claim compensation for the damage arising from the unlawful processing of your personal data.
If you have any questions or requests regarding the processing of your personal data as part of this Cookie Information Form, you can apply to Fibabanka by filling out the Application Form to Data Controller at https://www.fibabanka.com.tr/bilgi-toplumu-hizmetleri/kvkk-kapsaminda-basvuru-talepleri and by selecting one of the methods specified in the Form.
Our Bank will finalize the application inquiries according to the nature of the request and within 30 (thirty) days at the latest, in accordance with Article 13 of the LPDP. If the transaction involves cost, the tariff determined by the Personal Data Protection Board will be charged. In case your request is rejected, the reason(s) for rejection will be stated in our response.
If you think that your personal data processed by our Bank is not out dated, incomplete or incorrect, please contact us immediately at fibabanka.kisiselveri@hs03.kep.tr for your notifications of changes regarding your relevant personal data(s).
This Cookie Information Form may be revised to comply with changing conditions and legal regulations. You can follow any updates at https://www.fibabanka.com.tr
Fibabanka Anonim Şirketi
